IFS PSO

Powerful strategic and operational tools for workforce scheduling

IFS PSO – Field Force Scheduling & Management

IFS PSO (Planning & Scheduling Optimisation) helps you manage your field resources better, resulting in improved customer satisfaction, lower costs, increased productivity and better SLA performance. IFS PSO delivers dynamic scheduling, enabling optimal use of your workforce, for both planned and reactive work.

The appointment booking engine in IFS PSO complements the real-time, always-optimising approach to dynamic scheduling with functions that allow appointments to be seamlessly mixed in with other work types (like break/fix and planned preventive maintenance) while retaining maximum resource flexibility and efficiency.

Solve extremely large and complex scheduling problems in seconds
Optimise travel time and routing
Schedule appointment times to maximise productivity
Dynamically adjusts schedules to enable reactive and urgent work
Allocates work to the most suitable personnel according to the criteria you set

IFS PSO workforce scheduling from Peacock Engineering

IFS PSO – Field Force Optimisation to Suit your Business

IFS PSO consists of a range of modules that can either be implemented separately or integrated to form a powerful tool that provides visibility, scheduling optimisation and planning of mobile resources. IFS PSO delivers dynamic scheduling that can be optimised by several criteria to increase profit, reduce cost and ensure SLA compliance.

IFS PSO offers unlimited flexibility in modelling business policies and objectives. Comprehensive setup and configuration options enable you to test and plan for scenarios such as more demanding SLAs, and faster turnaround to derive a competitive advantage.

Scheduling models available include ‘late-as-possible’ scheduling for optimal travel between assignments and depot pick-ups, and extended functionality for Pick Up Drop Off (PUDO) locations.

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Travel time and routing optimization

IFS PSO delivers extremely accurate travel times based on real road networks and actual travel times, to ensure travel plans are reliable. Location geocoding enables worldwide deployment, with different datasets for different needs, like “as the crow flies”, street-level routing and custom matrices. Additional overlays can take account of varying conditions such as rush hour traffic or weather conditions. Map displays of the optimised travel routes, including individual turn-by-turn directions, are also available and are continually updated to ensure that the latest information is always visible.

IFS PSO integrates seamlessly with IFS EAM, and can also be integrated with other EAM solutions. IFS PSO delivers dynamic scheduling that can be optimised, according to the criteria you set, to: